I. General concepts

  • Regulations - these terms and conditions
  • Service – serwis internetowych „Nail Design”, działających pod adresem https://naildesign.com.pl/
  • Service Provider - company "Nail Design by Marta Tomaszewska" with the headquarters address:
    • st. insurgents 9/66, 05-800 Prushkov,
    • TIN: 5341562500,
    • REGON: 142191665
  • Client - any individual who accesses the site and uses the services provided through the site by the service provider.
  • Electronic Communication - Communication between sites via email (e-mail) and contact forms available on the website.

II. Implementation conditions

Maximum lead time: 7 days

Digital products, account access, and purchase confirmation will be sent to the email address specified by the customer.

If you notice any defects or irregularities in the purchased product, please report the complaint immediately. Complaints will be handled in accordance with the current consumer legislation.

III. Complaint process

To file a complaint, we ask contact informationby specifying the order number and complaint details. I will try to process your request for a complaint as soon as possible and provide all the necessary assistance.

Review of the complaint

After receiving a complaint, I will try to find the most satisfactory solution. This may include replacing the product with a new one, repairing the defect, or getting a refund, depending on individual circumstances. The maximum time limit for reviewing a complaint is 7 business days.

Contact

If you have any questions about our complaints policy or would like to file a complaint, please contact us via email: kontakt@naildesign.pl or a phone number: +48 501 450 126.

IV. Refund Policy

Thank you for shopping in my online store. To make you happy with your purchases, I have prepared a refund policy so that you can feel confident and comfortable when shopping in my store.

Refund

Please keep in mind that virtual products such as online learning access and e-books are not subject to traditional physical returns due to their nature. However, if you have any problems accessing or understanding the product you purchased, please contact us at ., contact.

To return an item, please contact us with the order number and reason for the return. I will try to process your refund request as soon as possible and provide all the necessary assistance.

Refund policy

If the item is returned, I will refund your purchase fee within 14 days of receiving the returned item. The refund will be made using the payment method you use.

Contact

If you have any questions about our refund policy or would like to make a refund request, please contact us via email: kontakt@naildesign.pl or a phone number: +48 501 450 126.

Thank you for choosing my online store and the trust you have shown.

V. general provisions

  • These Regulations define the rules of operation and use of the site, as well as define the range of rights and obligations of service recipients and service providers related to the use of the Site.
  • The subject of the service provider's services is the provision of free tools in the form of a website that allows users to access content in the form of recordings, articles and audio-visual materials, or web applications and electronic forms
  • Any possible content, articles and information containing specific guidelines or recommendations published on the site pages are only a general set of information and are not sent to individual service recipients. The service provider is not responsible for their use by consumers.
  • The User is fully responsible for the use of materials provided within the service, including their use in accordance with the current legislation.
  • The Service provider makes no warranties as to the suitability of the materials posted on the site.
  • The Service Provider is not responsible for any damage caused by recipients of the service or third parties in connection with the use of the service. All risks associated with the use of the Site and, in particular, with the use and use of information posted on the Site, are borne by the user using the site's services.

Vi. Site Terms of Use

  • Each recipient's use of the service is free and voluntary.
  • Service recipients are required to familiarize themselves with the rules and other documents that are an integral part of it, and must fully accept its provisions for further use of the service.
  • Customers may not use any personal data collected on the site for marketing purposes.
  • Technical requirements for using the service:
    • a device with a display for viewing web pages,
    • internet connection,
    • any web browser that displays web pages in accordance with the standards and regulations of the W3C consortium and supports web pages available in HTML5,
    • JavaScript support is enabled,
    • cookies are enabled
  • In order to ensure the security of the service provider, the service recipient, and other service recipients using the site, all service recipients using the site must adhere to generally accepted guidelines. network security policies,
  • Actions performed personally by service customers or using oprorgaming are prohibited:
    • without written permission, decompilation, or analysis of the source code,
    • without written consent, which leads to excessive load on the site server,
    • without written consent, attempts to detect vulnerabilities in the service and server configuration,
    • attempts to upload or embed code, scripts, and software on the server and database that may harm the site's software, other service providers, or service providers,
    • attempts to upload or inject code, scripts, and software that can track or steal user or service provider data to the server and database,
    • take any actions aimed at damaging, blocking the operation of the Site, or making it impossible to achieve the purpose for which the site operates.
  • If a cybersecurity incident or GDPR violation is detected or potentially occurs, service recipients should first report it to the service provider in order to quickly resolve the problem / threat and protect the interests of all service recipients.

VII. Registration Terms and Conditions

  • Customers can use the service without having to register.
  • Service recipients must be registered and have an account on the site in order to use the additional services provided on the site, which are available only to service recipients after logging in.
  • Registration on the site is voluntary.
  • Registration on the site is free of charge.
  • Each client can only have one account on the site.
  • Technical requirements for registering an account:
    • having an individual email account,
  • Customers registered on the service agree to the processing of their personal data by the User to the extent that they were entered into the service during the registration process, as well as to their subsequent changes or deletion.
  • The Service provider has the right to suspend or delete the accounts of service recipients at its sole discretion, thereby preventing or restricting access to certain or all of the services, content, materials and resources of the site, in particular if the service recipient violates the rules, generally accepted laws, social residence rules or causes damage to the service provider or other service recipients, legitimate interests of the Service Provider and third parties who cooperate or do not cooperate with the service provider.
  • Any services of the site may be changed in terms of their content and scope, added or subtracted, as well as temporarily suspended or access to them may be restricted, by a free decision of the service provider, without the possibility of objections in this regard from the recipients of the services.
  • Additional security rules for using your account:
    • Users registered on the site are prohibited from sharing their account username and password with third parties.
    • The service provider does not have the right and will never ask the client for a password for the selected account.
  • Deleting an account:
    • Each user who has an account on the site has the option to delete the account from the site themselves.
    • Users can do this by logging in to the Control Panel.
    • Deleting an account deletes all customer identification data and anonymizes the user name and email address.

VIII. Terms of communication and provision of other services on the service

  • The service provides services and tools that allow users to interact with the service in the form of:
    • Contact Form
  • The service provides contact information in the form of:
    • Email address
  • In case of contact between the client and the service provider, the client's personal data is processed in accordance with the "privacy policy", which is an integral part of the regulations.

IX. Collecting customer data

In order to properly provide services by the service, protect the legal interests of the service provider and ensure that the service's activities comply with current legislation, the service provider collects and processes certain data about users through the service.

To properly provide the services, the service uses and stores some anonymous information about the user in cookies.

The scope, goals, procedure, and rules for data processing are available in the appendices to the Rules:"GDPR Information Obligation"and in"Privacy policy", forming an integral part of the regulations.

  • Automatically collected data:
    For the smooth operation of the service and for statistics, we automatically collect some data about the client. This data includes:
    • IP address
    • Browser Type
    • Screen Resolution
    • Approximate location
    • Site subpages to open
    • Time spent on the corresponding site page
    • Operating System Type
    • Address of the previous subpage
    • Referrer's address
    • Browser Language
    • Internet connection speed
    • Internet Service Provider
    • Anonymous demographics based on Google Analytics data:
      • Paul
      • Age
      • Interests
    The above data is obtained through the Google Analytics script and is anonymous.
  • Data collected during registration:
    User name, first and last name, email address for users who are logged in (who have an account on the site), cookies stored on the user's device may contain the user ID associated with the user's account

X. copyright notice

  • The owner of the site and the copyright to the site is the service provider.
  • Some of the data posted on the site is protected by copyright owned by companies, institutions and third parties that are not connected in any way with the service provider, and is used on the basis of licenses obtained or on the basis of a free license.
  • In accordance with the Copyright Act of February 4, 1994, it is prohibited to use, copy, reproduce in any form and store in search engines, with the exception of Google, Bing, Yahoo, Netprint, DuckDuckGo, Facebook and LinkedIn, any articles, descriptions, photos and any other content, graphic, video or audio materials, found on the Internet on the site without written consent or consent provided via electronic communication by their rightful owner.
  • According to the Copyright Act of February 4, 1994, protection is not subject to simple press releases, understood as the information itself, without comments and evaluation of their author. The author understands this as an opportunity to use information from the texts posted on the site, but no longer copy all or part of the articles, unless this is indicated in a separate material posted on the site.

XI. Rule Changes

  • All provisions of the Rules may be unilaterally changed by the service provider at any time without giving reasons.
  • Notification of changes to the rules will be sent electronically to customers registered on the site.
  • If the terms and conditions are changed, the terms and conditions will take effect immediately after publication for users who do not have an account on the site.
  • In the event of a change in the terms and conditions, its terms and conditions will take effect with a 7-day transition period for service recipients who have accounts on the site registered as a result of the change in the terms and conditions.
  • It is assumed that every user who continues to use the service after changing the rules accepts it in full.

XII. Final provisions

  • The service provider will do everything possible to ensure that the service is offered continuously. However, it does not accept any liability for interference caused by force majeure or unauthorized interference by service recipients, third parties,or external automated programs.
  • The Service Provider reserves the right to change any information posted on the site on the date chosen by the service provider, without prior notice to the service recipients using the site's services.
  • The Service Provider reserves the right to temporarily, completely or partially disable the service in order to improve it, add services, or perform maintenance without prior notice to the service recipients.
  • The Service Provider reserves the right to permanently disable the service without prior notice to the service recipients.
  • The service provider reserves the right to partially or completely assign all its rights and obligations related to the service, without the consent and opportunity to express any objections on the part of the service recipients.
  • Current and previous Site Rules can be found on this page under the current rules.
  • If you have any questions related to the site's activities, please contact your service provider using one of the following communication forms:
    • Using the contact form available in the service
    • By sending a message to the following email address: kontakt@naildesign.com.plPoprzez phone call to the following number: +48 501 450 126
    Contact using the specified means of communication only for service-related issues.